Trusted where the margin for failure is zero.

Why clients engage me

25+ Years at the Complex End Large-scale enterprise programs, regulated environments, government accountability, multi-stakeholder complexity. I know what good looks like — and what the early warning signs are.

  • SAP and ERP Depth Sustained delivery across SAP ERP programs, including under independent government audit.

  • Senior From Day One Executive-level judgement from week one. No ramp-up. No growing into the role.

  • Steady Under Pressure Stakeholder conflict, scope pressure, delivery risk. Led through all of it — without drama.

Outcomes

Where It's Made a Difference

  • Transport for NSW — SAP ERP Transformation OCM Lead for a multi-year enterprise SAP program. Independently audited — rated High. Change approach recognised as a benchmark for NSW government agencies.

  • Sydney Trains — Workforce Transformation Led transition to agile working across a large, operationally complex workforce. Delivered adoption where resistance was structural.

  • Recent Programs — AI-Accelerated Delivery Applied AI-enabled methods to reduce effort on analysis and content development — creating capacity for the strategic work that requires human judgement and leadership.

Organisations

Transport for NSW · Ventia · nbn™ Australia · UBank · Sydney Trains · HealthShare NSW · eHealth NSW · Mental Health Commission of NSW · Avanade · NEHTA · United Technologies / Chubb Fire & Security · Uniting Church in Australia · CSC

Experience

  • Ventia — Senior Change Manager SAP SuccessFactors HR and Payroll implementation. End-to-end OCM across a complex, multi-site infrastructure workforce.

  • Transport for NSW — OCM Lead, Equip Multi-year enterprise SAP transformation. Concurrently OCM Practice Lead across Corporate IT. Independently audited — rated High.

  • Transport for NSW — Senior Change Manager Concessions and ticketing reform for disability, senior, and DVA customers. Politically sensitive, high community scrutiny.

  • nbn™ Australia — Change Lead Change communications across infrastructure and end-user programs in a complex national rollout.

  • Sydney Trains — Change Manager Workforce transition to agile and activity-based working. Large, resistant workforce. Adoption delivered.

  • Additional roles: Avanade · NEHTA · HealthShare NSW · eHealth NSW · CSC · Mental Health Commission of NSW · UBank · Uniting Church in Australia